Economic Statistics I

Business Communication

Legal Environment of Business

BUS | 271 | Business Communication | exam | 

22. Which of the following messages should be written inductively? a. Resignation b. Follow up c. Thank you d. Job acceptance ANS: A PTS: 1 DIF: Application REF: p. 256-258 OBJ: 14-4 NAT: AACSB Communication: Strategy 23. You’ve been offered a position over the phone with a firm and were asked to confirm your acceptance in a letter. Your letter should be written a. inductively, concluding with an enthusiastic response to the job offer. b. deductively, reviewing the match between job description and applicant qualifications. c. inductively, reminding the employer of all benefits and salary agreements. d. deductively, affirming job acceptance and confirming the first day of work. ANS: D PTS: 1 DIF: Application REF: p. 256 OBJ: 14-4 NAT: AACSB Communication: Strategy 24. You have decided to accept another position and must write a refusal letter to a firm that had also offered you a job. The message should be written a. deductively, opening with a pleasant comment regarding the interview, the refusal, and a forward-looking ending b. inductively, opening with an explanation about why the job offer is being refused, followed by the refusal, and closing with an apology for the refusal. c. inductively, opening with the nature of the subject, followed by the reasons for the refusal, the refusal, and a pleasant ending. d. deductively, opening with the refusal, followed by the reasons for the refusal, and an apology for wasting the interviewer's time. ANS: C PTS: 1 DIF: Application REF: p. 256 OBJ: 14-4 NAT: AACSB Communication: Strategy 25. You have just told your supervisor of your intention to resign from your job, and your supervisor asked you to submit it in writing. Your message should a. be written deductively, stating the date of the resignation in the first sentence. b. recall a positive experience you had with the company. c. give all the reasons why you decided to leave the job. d. state the termination in the final sentence. ANS: B PTS: 1 DIF: Application REF: p. 258 OBJ: 14-4 NAT: AACSB Communication: Strategy 26. At the time of her graduation, Julia obtained permission from several people who will serve as references for her. Two years later, she is interviewing for a new position and knows that some employers she has interviewed with will be performing background checks on her. In regard to her references, she should a. do nothing at this point. b. send a message to her references, letting them know that requests for information will be forthcoming, and attach a current résumé. c. select all new references. d. call each reference to apologize for the inconvenience. ANS: B PTS: 1 DIF: Application REF: p. 258

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