Mgmt Information Systems

4.2 Multiple Choice Questions 1) Which of the following devices is used during the processing stage of computing? A) UPC reader B) main memory C) printer D) bar code scanner Answer: B 2) Which of the following is an input hardware device? A) plotter B) bar code scanner C) projector D) printer Answer: B 3) Which of the following is an output device? A) video camera B) projector C) mouse D) bar code scanner Answer: B 4) The ________ is called the "brain" of the computer. A) random access memory B) read only memory C) storage hardware D) central processing unit Answer: D 5) Which of the following devices is an example of an output hardware device? A) overhead projector B) keyboard C) mouse D) bar code scanner Answer: A 6) Main memory is also known as ________. A) cache memory B) random access memory C) read-only memory D) optical memory Answer: B 7) Which of the following devices is an example of a storage hardware device? A) universal serial bus B) central processing unit 1 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall C) optical disk D) random access memory Answer: C 8) Bits are used for computer data because they ________. A) do not support multiple voltage levels B) are easy to represent electronically C) are used in common calculations D) do not function as switches in networks Answer: B 9) Bits are grouped into 8-bit chunks called ________. A) switches B) strings C) bytes D) nibbles Answer: C 10) A ________ is equivalent to 1,024 bytes. A) gigabyte B) kilobyte C) terabyte D) megabyte Answer: B 11) 10 TB is equivalent to ________ Gigabytes. A) 10,240 B) 1,000 C) 1,024 D) 102.4 Answer: A 12) To run a program or process data, the computer first transfers the program or data from disk to the ________. A) cache memory B) main memory C) input device D) central processing unit Answer: B 13) Instructions are moved from main memory to the CPU via the ________. A) data channel B) random access memory C) cache memory D) magnetic disk Answer: A 2 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 14) Which of the following refers to a program that controls the computer's resources? A) operating system B) cache C) data channel D) application program Answer: A 15) The CPU keeps frequently used instructions in the ________. A) nonvolatile memory B) main memory C) cache D) hard disk Answer: C 16) If there is not enough memory for a newly requested program, the operating system will remove something to place the just-requested program into the vacated space. This process is called ________. A) random memory access B) rotational delay C) memory swapping D) defragmentation Answer: C 17) When using volatile memory, the ________. A) processor heats up during operation B) files are stored permanently C) processing becomes very slow D) contents are lost when power is off Answer: D 18) Which of the following memory devices is volatile in nature? A) magnetic disk B) cache C) hard drive D) optical disk Answer: B 19) Which of the following is a nonvolatile memory device? A) optical memory device B) main memory C) hard drive D) random access memory Answer: A 20) Users employ client computers for ________. A) processing Web sites B) administering public networks 3 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

MIS | 309 | Mgmt Information Systems | question bank | 4.2 Multiple Choice Questions 

2.2 Multiple Choice Questions 1) Collaboration occurs when a number of people ________. A) come together to perform tasks that are different B) work together to achieve a common goal C) perform independent tasks that are important D) work without having to critically analyze each other's work Answer: B 2) ________ occurs when a group of people working together to achieve a common goal via a process of feedback and iteration. A) Systems thinking B) Collaboration C) Groupthink D) Experimentation Answer: B 3) Which of the following is a key difference between collaboration and cooperation? A) Unlike cooperation, collaboration occurs when a job has to be accomplished. B) Cooperation requires people to have a common goal, whereas collaboration occurs even without a common goal. C) People should work together to cooperate, whereas they need not work together to collaborate. D) Unlike cooperation, collaboration gives importance to iteration and feedback. Answer: D 4) A student team, which is assigned a term project, meets and divides the work into sections and then team members work independently on their individual pieces. An hour before the project is due the team members meet again to assemble their independent pieces into a whole. Which of the following is lacking in this activity? A) collaboration B) cooperation C) systems thinking D) interdependence Answer: A 5) Andrea, the floor supervisor at a call center, calls Bryan, a call attendant, to her office. She reports observing a few critical omissions in his calls, a finding supported by recent customer surveys. Bryan feels that Andrea is just throwing her weight around. Which of the following is a valid observation of this scenario? A) Andrea failed to express an unpopular viewpoint. B) Bryan needs to learn to receive feedback. C) The office lacks a communication system. D) Bryan is self-managing and requires low supervision Answer: B 5 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 6) Being ________ is one of the most important characteristics of an effective collaborator. A) a well organized a nd popular person B) able to give negative feedback C) experienced in collaborating D) a dynamic and persuasive presenter Answer: B 7) Which of the following is the most important trait that an effective collaborator should have? A) ability to identify and not raise unpopular viewpoints B) persuasive presentation skills C) willingness to enter into difficult conversations D) previous experience as a collaborator Answer: C 8) Identify the least important characteristic for an effective collaborator. A) willingness to enter difficult conversations B) being an experienced businessperson C) showing ability to receive negative feedback D) being skillful at giving negative feedback Answer: B 9) According to Hackman, which of the following is a primary criterion for judging team success? A) growth in team capability B) experience in collaborating C) ability to be dynamic D) availability of external help Answer: A 10) Which of the following is a primary purpose of collaboration? A) combining pieces of work B) becoming informed C) evaluating coworkers D) performing routine tasks Answer: B 11) ________ decisions are decisions that support day-to-day activities. A) Operational B) Tactical C) Strategic D) Managerial Answer: A 12) Kyra, a plant supervisor, orders 500 units of Type-2 steel beams for the coming month. In doing so, she has made a(n) ________ decision. A) managerial 6 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

MIS | 309 | Mgmt Information Systems | question bank | 2.2 Multiple Choice Questions 

6.2 Multiple Choice Questions 1) A computer ________ is a collection of computers that communicate with one another over transmission lines or wirelessly. A) database B) application C) network D) server Answer: C 2) Which of the following is the distinguishing feature of a LAN as compared to a WAN? A) single location B) number of users C) bandwidth D) hardware requirements Answer: A 3) Computers that reside in different geographic locations are connected using a(n) ________. A) WAN B) LAN C) URL D) IP address Answer: A 4) A private internet that is used exclusively within an organization is called a(n) ________. A) ethernet B) intranet C) cloud D) server Answer: B 5) A ________ is a set of rules that programs on two communicating devices follow. A) codec B) URL C) packet D) protocol Answer: D 6) To enable the seamless flow of data across the networks that comprise an internet, an elaborate scheme called a(n) ________ is used. A) layered protocol B) virtual private network C) three-tier system D) remote access system Answer: A 1 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 7) A ________ is a special-purpose computer that receives and transmits wired traffic on the LAN. A) codec B) modem C) switch D) port Answer: C 8) Which of the following is the device that connects a computer's or printer's circuitry to network wires? A) port B) switch C) router D) NIC Answer: D 9) Most LAN connections are made using ________. A) Sc/TP cable B) UTP cable C) STP cable D) F/TP cable Answer: B 10) For a printer or laptop to connect to a wireless LAN, it must have a(n) ________. A) hyperlink B) UTP cable C) WNIC D) DSL Answer: C 11) Which of the following is a component of a LAN device that processes wireless traffic and communicates with the wired switch? A) access point B) packet C) server D) router Answer: A 2 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 12) The IEEE 802.3 protocol standard is also known as ________. A) Bluetooth B) Ethernet C) Intranet D) Internet Answer: B 13) Which of the following statements is true about IEEE 802.3? A) It is the protocol for wireless LAN connections. B) It is the protocol for Bluetooth. C) It is the protocol for wired LAN connections. D) It is the universal standard protocol for WNICs. Answer: C 14) Communications speeds are expressed in ________. A) bits B) bytes C) hertz D) packets Answer: A 15) Which of the following statements is true about the IEEE 802.11 protocol? A) It is also known as Ethernet. B) It is used for wired LAN connections. C) It cannot be processed by access points. D) It allows speeds of up to 600 Mbps. Answer: D 16) ________ is a wireless protocol designed for transmitting data over short distances, replacing cables. A) IPv6 B) PaaS C) Bluetooth D) Silverlight Answer: C 17) Which of the following is a function of an ISP? A) It transmits data over short distances, replacing cables. B) It serves as a gateway to the Internet. C) It describes how messages must be processed for wired transmission. D) It connects computers within a LAN. Answer: B 18) A(n) ________ converts an analog signal to a digital one during data transmission. A) switch B) access point C) modem 3 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

MIS | 309 | Mgmt Information Systems | question bank | 6.2 Multiple Choice Questions 

Using MIS, 5e (Kroenke) Chapter 2 Collaboration Information Systems 2.1 True/False Questions 1) The process of feedback and iteration is more important to cooperation than collaboration. Answer: FALSE Page Ref: 32 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 2) A group of programmers work separately to create modules and merge the modules later to build an application. This is an example of collaboration. Answer: FALSE Page Ref: 32 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 3) Feedback and iteration enable a group to produce something greater than any single person could accomplish working independently. Answer: TRUE Page Ref: 32 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 4) Being a skilled and persuasive presenter is extremely important for an effective collaborator. Answer: FALSE Page Ref: 33 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 5) Being a perceptive listener is more important for a collaborator than being gregarious and dynamic. Answer: TRUE Page Ref: 33 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 1 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 6) In order to be an effective collaborator, one should refrain from airing unpopular and different viewpoints. Answer: FALSE Page Ref: 33 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 7) Behaving friendly with others is the single most important collaboration skill. Answer: FALSE Page Ref: 34 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 4 8) Richard Hackman's studies revealed that growth team capability is a major criterion for collaboration. Answer: TRUE Page Ref: 35 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 2 9) Informing is the first and most fundamental collaboration purpose. Answer: TRUE Page Ref: 36 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 10) The facility manager of an insurance company makes decisions on the monthly purchase of office supplies. This is an example of an operational decision. Answer: TRUE Page Ref: 37 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 11) Operational decisions concern the allocation and utilization of resources. Answer: FALSE Page Ref: 37 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 2 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

MIS | 309 | Mgmt Information Systems | question bank | Using MIS  5e (Kroenke) Chapte

Using MIS, 5e (Kroenke) Chapter 7 Structured Processes and Information Systems 7.1 True/False Questions 1) Both structured processes and dynamic processes are formally defined processes. Answer: FALSE Page Ref: 217 Difficulty: Easy Course LO: Discuss the role of information systems in supporting business processes Chapter LO: 1 2) Structured processes are standardized processes that involve day-to-day operations. Answer: TRUE Page Ref: 217 Difficulty: Easy Course LO: Discuss the role of information systems in supporting business processes Chapter LO: 1 3) Placing an order is an example of a structured process. Answer: TRUE Page Ref: 217 Difficulty: Moderate Course LO: Discuss the role of information systems in supporting business processes Chapter LO: 1 4) Structured processes are adaptive processes that change structure rapidly and readily. Answer: FALSE Page Ref: 217 Difficulty: Easy Course LO: Discuss the role of information systems in supporting business processes Chapter LO: 1 5) Dynamic processes are inflexible. Answer: FALSE Page Ref: 217 Difficulty: Easy Course LO: Discuss the role of information systems in supporting business processes Chapter LO: 1 6) Using social networking sites to generate buzz about a company's new product line is an example of a dynamic process. Answer: TRUE Page Ref: 217 Difficulty: Easy Course LO: Discuss the role of information systems in supporting business processes Chapter LO: 1 1 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 7) Dynamic processes support operational activities. Answer: FALSE Page Ref: 217 Difficulty: Easy Course LO: Discuss the role of information systems in supporting business processes Chapter LO: 1 8) A structured departmental process enables departmental employees to fulfill the charter, purpose, and goals of a particular organizational unit. Answer: TRUE Page Ref: 217 Difficulty: Easy Course LO: Discuss the role of information systems in supporting business processes Chapter LO: 1 9) Lead generation and lead tracking are processes concerning the sales and marketing department. Answer: TRUE Page Ref: 218 Difficulty: Easy Course LO: Discuss the role of information systems in supporting business processes Chapter LO: 1 10) Order and account tracking are business processes concerning the operations department. Answer: FALSE Page Ref: 218 Difficulty: Easy Course LO: Discuss the role of information systems in supporting business processes Chapter LO: 1 11) A departmental information system is an organizational structure where a separate department is established by the organization to support and manage its information system. Answer: FALSE Page Ref: 218 AACSB: Use of Information Technology Difficulty: Easy Course LO: Discuss the role of information systems in supporting business processes Chapter LO: 1 12) The procedures for using different information systems need to be understood only by the IT department of an organization. Answer: FALSE Page Ref: 218 AACSB: Use of Information Technology Difficulty: Easy Course LO: Discuss the role of information systems in supporting business processes Chapter LO: 1 2 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

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