Written Communication

__d___ trigger words d. language that arouses strong emotion in listeners __a___ bafflegab e. favors one sex over/against another 31) Your Learning Team values team collaboration. This is part of: _____ a. an individualistic culture _____ b. intercultural communication ___x__ c. a collectivistic culture _____ d. a high-context culture 32) A group with a strong, highly credible leader is less likely to engage in group-think. _____ True ___x__ False 33) In U.S. culture, people do not think in neuter, but rather in terms of male or female. _x___ True _____ False 34) A language is a system of _____ structured by _____ and _____ common to a _____ of people. _____ a. words, experience, syntax, community _____ b. symbols, grammar, syntax, community __x__ c. symbols, grammar, rules, community _____ d. words, grammar, rules, community 35) What you say is more believable than what you do. _____ True __x___ False 36) What are two ways to communicate emotion in language is a system? ______Acronyms and Symbols such as smilies  _________________________ _______________________________ 37) Americans make judgments about a person, especially concerning trustworthiness and sincerity, based on whether or not they make or avoid eye contact. ___X__ True _____ False 38)_____ is the study of human touch. _____ a. massage therapy _____ b. retail therapy _____ c. response latency ___X__ d. haptics 39) We have expectations for appropriate nonverbal behavior based on: _____ a. self-talk and perception checking __X___ b. our cultural background, personal experience, and knowledge of the person _____ c. parental expectations _____ d. indirect perception checking, attention, and syntax 40) What are the four types of listening styles described in the COM/100 textbook? _____Relational Listening_______________________ _____Analytical Listening_______________________ _____Critical Listening_______________________ _____Task Oriented Listening______________________ 41) Jerome wants to impress a young lady he met, so he buys her flowers. He wants to sit and have a conversation with her, but is worried about misinterpreting her messages and ruining a relationship with her. Jerome is suffering from: _____ a. perception checking _____ b. empathy __x__ c. receiver apprehension _____ d. quasi-courtship 42) Match the following: ___d__ kinesics a. study of how near or far we stand from someone while speaking to that person ___c__ response latency b. pitch, rate, and volume at which you speak ___a__ proximics c. amount of time it takes someone to answer a question ___b__paralanguage d. study of human movement, gesture, and posture 43) We hear over one billion words each year, but we only understand 3/4ths of them. __x___ True _____ False 44) Focusing on the thoughts of another, as opposed to one’s own thoughts, is called decentering. __x___ True _____ False 45) When receiving a compliment, it is best to: _____a. compliment the other person in return _____b. agree with the compliment _____ c. disagree with the compliment __x___d. just say “thank you” 46) Masculine cultures value relationships, while female cultures value achievement. ___x__ True __ ___ False

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