Management Theory And Practice

Strategic Management

Organizational Behavior for Managers

MGT/312 Final Exam - 30/30 - 100 % 1. In the ________ of group development, group members try to get to know each other and establish common understanding.  forming stage  storming stage  adjourning stage  norming stage 2. Organizational ________ is the study of the many factors that have an impact on how people and groups act, think, feel, and respond to work and organizations, and how organizations respond to their environments.   responsibility  behavior  analysis  effectiveness 3. The highest level a group can possibly perform at is known as ________.  actual performance  optimal performance  potential performance  realistic performance 4. In ________, managers establish the rules and reporting relationships that allow people to achieve organizational goals.   designing  controlling  organizing  leading 5. When situational pressures are ________, personality is not a good predictor of on- the-job performance.  weak  nonexistent  strong  Flexible 6. A manager notices his task force's ideas are a little stale. He attributes this to the fact that the group is homogeneous. He should ________.  decrease group size by asking one of two members to leave  increase diversity within the group  add a few more members that are similar to current members  start another group tasked with the same goal 7. The extent to which a leader actually does help a group or organization to achieve its goals is best described as ________.  organizational profitability  leader effectiveness  informal leadership  formal leadership 8. Which of the following statements best explains why work attitude has little relationship to job performance?   Work attitude changes from day to day.  Organizations develop rules and procedures that employees are expected to follow.  Most workers are highly ethical people who always strive to do their best in the workplace.  Too little research has focused on this question to have a credible answer. 9. Transactional leaders motivate followers by ________.  exchanging rewards for good performance  inspiring them with charismatic behavior  overlooking mistakes or substandard performance  inducing followers to support their vision 10. The management of organizational politics most often falls to ________.  the legal department  the CEO  the human resources department  the public relations department 11. What statement best describes how situational factors may affect work mood?   Workplace incivility is the most important factor of work mood.  Only major events and conditions in one's life affects work mood.  Major and minor events and conditions affect one's work mood.  Situational factors do not affect work mood. 12. The ________ of a worker's attitude reflects his thoughts about how to act on the job .  behavioral component  affective component  cognitive component  extrinsic component

MGT | 312 | Organizational Behavior for Managers | exam | MGT/312 Final Exam - 30/30 - 1

MGT 230 Final Exam 1) Planning involves which of the following? A.  Analyzing current situations B.   Determining rewards for goals achievement C.   Motivating employees D.   Implementing necessary changes 2) _______ is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals. A.   Staffing B.   Leading C.   Organizing D.  Planning 3) Advances in genetic engineering and biotechnology are expected to produce some food products that will become available year-round even in northern climates. These changes will provide grocers with an opportunity to reduce their shipping costs while at the same time, offering fresher produce to their customers. These advances are an example of changes in the A.  technological environment B.   economic environment C.   political environment D.   ecological environment 4) _________ trends regarding how people think and behave have major implications for management of the labor force, corporate social actions, and strategic decisions about products and markets. A.   Psychological B.   Economic C.   Technological D.  Societal 5) Which of the following is a step in the decision-making process? A.   Generating an idea B.   Good business planning C.  Evaluating the decision D.   Delegating a task 6) Which is a step in the decision-making process? A.   Resolving and reducing conflict B.  Making the choice C.   Using the lack of structure D.   Delegating a task 7) The targets or ends the manager wants to reach are called A.  goals B.   missions C.   visions D.   strategies 8) In the _______________ stage of the planning process, managers should weigh the advantages, disadvantages, and potential effects of each alternative goal and plan. A.  goal and evaluation B.   goal and plan selection C.   implementation D.   alternate goals and plans 9) Tactical planning would include which of the following? A.   Profit goals B.  Design, test, and install the equipment needed to produce a new product line C.   Human resources requirements D.   Return on investment 10) The internal analysis component of the strategic management process assesses the organization’s A.  performance levels B.   competitors C.   industry growth rate D.   product substitutions in the market 11) Suppose you face a question regarding how to handle a defective piece of equipment that your company sold. To tell the customer would cost you a substantial amount of money, but if the equipment fails, it could lead to serious injury of the customer. You decide to disclose the defect and suggest alternatives to eliminate the risk of injury. This decision employs which ethical approach? A.   Universalism B.  Egoism (incorrect) C.   Relativism D.   Virtue ethics 12) Your organization faces an ethical question. There has been a problem with your accounting process that has resulted in lower profits being reported than were actually earned. You are attending a meeting where senior management is deciding how to handle the situation. The people at the table have varying views of what action to take and why. John wants to report the error immediately because he believes that it is the right thing to do and that will keep them all out of jail. Bruce wants to report the error because it is the honest thing to do. After hearing his colleagues' opinions, Carlos says he wants to report the error as well because he believes the group is right. Carlos is using which ethical system for his decision making? A.   Universalism B.  Relativism C.   Utilitarianism D.   Virtue ethics 13) In the study by Lawrence and Lorsch, companies in complex, dynamic environments developed _____ levels of differentiation; and _____ levels of integration.

MGT | 230 | Management Theory And Practice | assessment | MGT 230 Final Exam 1) Planning

MGT-498 Final Exam ----------------------------------------------------------------------------------------------- 1) In a survey of 50 corporaons, which of the following was rated as a beneﬁt of strategic management? A. Clearer sense of vision for the ﬁrm B. Higher levels of employee motivation C. Higher levels of job satisfaction D . Improved productivity E. Lower employee turnover 2) Research suggests that strategic management evolves through four sequenal phases in corporaons. The ﬁrst phase is A. externally-oriented planning B. basic ﬁnancial planning C. internally-oriented planning D . forecast-based planning E. strategic management 3) Strategic management is that set of managerial decisions and acons that determine the long-run performance of a corporaon. Which one of the following is NOT one of the basic elements of the strategic management process? A. Strategy formulation B. Strategy implementation C. Statistical process control D . Evaluation and control E. Environmental scanning 4) The relaonship among the board of directors, top management, and shareholders is referred to as A. corporate synergy B. corporate management C. corporate governance D . corporate strategy E. corporate responsibility 5) The concept that proposes private corporaons have responsibilies to society that extend beyond making a proﬁt is known as A. ﬂexible responsibility B. social responsibility C. social ﬂexibility D . managerial responsibility E. proﬁt maximization 6) Who said that the social responsibility of business is a "fundamentally subversive doctrine" and that the one social responsibility of business is "to use its resources and engage in acvies designed to increase its proﬁts so long as it stays with the rules of the game..."? A. Adam Smith B. Edward Freeman C. Archie Carroll D . William C. Norris E. Milton Friedman 7) Which of the following is NOT descripve of external environmental scanning? A. Used as a tool to ensure a corporation's long-term health B. Used to monitor, evaluate, and disseminate information from the external environment to key people within the corporation C. Used to identify opportunities and threats D . It is a tool that corporations use to avoid strategic surprise E. Used to identify strengths and weaknesses 8) According to Porter, the corporaon is most concerned with A. the intensity of competition within its industry B. the aggregate level of demand for a product line C. a market's position on its life cycle D . the amount of pressure from the societal environment E. the level of government action in an industry 9) When a company determines a competency's compeve advantage, Barney refers to this issue as A. value

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