Six Sigma Green Belt1

2/8/13 Review Test lms.villanovau.com/Scripts/TestEngine/UserTest/ReviewTest.aspx?rid=852941&tid=795414&x=14-140 5/6 [QUESTION BANK ID: 145474] CORRECT With a House of Quality (HOQ), the roof is used to show: How the customer demands relate to the design requirements How the design requirements interact with each other The relative weight of key design requirements The target values QUESTION: 19 [QUESTION BANK ID: 138516] TYPE: MULTIPLE CHOICE CORRECT When flowcharting a process, which symbol is used to identify a decision? Rectangle Square Oval Diamond QUESTION: 20 [QUESTION BANK ID: 143897] TYPE: MULTIPLE CHOICE CORRECT When should you stop branching out in a CTQ tree? When it is no longer economical to keep branching out At five branches (similar to the 5 whys) When you get to something you can actually measure When you have satisfied all of the customers’ needs QUESTION: 21 [QUESTION BANK ID: 138668] TYPE: MULTIPLE CHOICE CORRECT QFD is a planning process for products and services. It starts with: Competitive intelligence The voice of the customer A relationship matrix Quality specifications QUESTION: 22 [QUESTION BANK ID: 149012] TYPE: MULTIPLE CHOICE CORRECT SIPOC provides a view of the process that contains approximately how many steps? 16-25 5-7 8-15 A B C D A B C D A B C D A B C D A B C https://www.coursehero.com/file/10258062/SIX-SIGMA-GREEN-BELT-Test-Week-2/ This study resource was shared via CourseHero.com 2/8/13 Review Test lms.villanovau.com/Scripts/TestEngine/UserTest/ReviewTest.aspx?rid=852941&tid=795414&x=14-140 6/6 Return 25-40 QUESTION: 23 [QUESTION BANK ID: 136326] TYPE: MULTIPLE CHOICE INCORRECT A “must have” requirement is: I. You are not thrilled if the requirement is met II. You are upset if the requirement is not met III. You are thrilled if the requirement is met I only II only I and II only II and III only QUESTION: 24 [QUESTION BANK ID: 150070] TYPE: MULTIPLE CHOICE CORRECT Common problems with cultural adjustments include ____________. Convincing senior management to implement Six Sigma Sustaining positive changes People seeing a need to change All of the above D A B C D A B C D https://www.coursehero.com/file/10258062/SIX-SIGMA-GREEN-BELT-Test-Week-2/ This study resource was shared via CourseHero.com Powered by TCPDF (www.tcpdf.org)

VIL | 73 | Six Sigma Green Belt1 | assessment | 2/8/13 Review Test lms.villano

Villanova_University_-_VIL_73_Test_Week_4.pdf-Review Test lms.villanovau.com/Scripts/TestEngine/UserTest/ReviewTest.aspx?rid=852941&tid=795416&x=35-234 1/6 Test Review

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