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University of Phoenix - MGT 230 230 MGT 230 Final Exam.docx
University_of_Phoenix_-_MGT_230_230_MGT_230_Final_Exam.docx
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University_of_Phoenix_-_MGT_230_230_MGT_230_Final_Exam.docx-MGT 230 Final Exam 1) Planning involves
University of Phoenix - MGT 230 230...
University_of_Phoenix_-_MGT_230_230_MGT_230_Final_Exam.docx-MGT 230 Final Exam 1) Planning involves
Page 1
MGT 230 Final Exam
1) Planning involves which of the following?
A.
Analyzing current situations
B.
Determining rewards for goals achievement
C.
Motivating employees
D.
Implementing necessary changes
2) _______ is specifying the goals to be achieved and deciding in advance the appropriate
actions needed to achieve those goals.
A.
Staffing
B.
Leading
C.
Organizing
D.
Planning
3) Advances in genetic engineering and biotechnology are expected to produce some food
products that will become available year-round even in northern climates. These changes will
provide grocers with an opportunity to reduce their shipping costs while at the same time,
offering fresher produce to their customers. These advances are an example of changes in the
A.
technological environment
B.
economic environment
C.
political environment
D.
ecological environment
4) _________ trends regarding how people think and behave have major implications for
management of the labor force, corporate social actions, and strategic decisions about products
and markets.
A.
Psychological
B.
Economic
C.
Technological
D.
Societal
5) Which of the following is a step in the decision-making process?
Page 2
A.
Generating an idea
B.
Good business planning
C.
Evaluating the decision
D.
Delegating a task
6) Which is a step in the decision-making process?
A.
Resolving and reducing conflict
B.
Making the choice
C.
Using the lack of structure
D.
Delegating a task
7) The targets or ends the manager wants to reach are called
A.
goals
B.
missions
C.
visions
D.
strategies
8) In the _______________ stage of the planning process, managers should weigh the
advantages, disadvantages, and potential effects of each alternative goal and plan.
A.
goal and evaluation
B.
goal and plan selection
C.
implementation
D.
alternate goals and plans
9) Tactical planning would include which of the following?
A.
Profit goals
B.
Design, test, and install the equipment needed to produce a new product line
C.
Human resources requirements
D.
Return on investment
Page 3
10) The internal analysis component of the strategic management process assesses the
organization’s
A.
performance levels
B.
competitors
C.
industry growth rate
D.
product substitutions in the market
11) Suppose you face a question regarding how to handle a defective piece of equipment that
your company sold. To tell the customer would cost you a substantial amount of money, but if
the equipment fails, it could lead to serious injury of the customer. You decide to disclose the
defect and suggest alternatives to eliminate the risk of injury. This decision employs which
ethical approach?
A.
Universalism
B.
Egoism
(incorrect)
C.
Relativism
D.
Virtue ethics
12) Your organization faces an ethical question. There has been a problem with your accounting
process that has resulted in lower profits being reported than were actually earned. You are
attending a meeting where senior management is deciding how to handle the situation. The
people at the table have varying views of what action to take and why. John wants to report the
error immediately because he believes that it is the right thing to do and that will keep them all
out of jail. Bruce wants to report the error because it is the honest thing to do. After hearing his
colleagues' opinions, Carlos says he wants to report the error as well because he believes the
group is right. Carlos is using which ethical system for his decision making?
A.
Universalism
B.
Relativism
C.
Utilitarianism
D.
Virtue ethics
13) In the study by Lawrence and Lorsch, companies in complex, dynamic environments
developed _____ levels of differentiation; and _____ levels of integration.
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