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Page 53
e.
Toleration of employee expression
Spiritually based organizations don't stifle employee emotions.
To promote workplace spirituality, managers should create environments in which employees can express
their moods and feelings without guilt or fear of reprimand.
135)
a.
The
specific environment
of an organization includes those external forces that have a direct impact
on managers' decisions and actions and are directly relevant to the achievement of the organization's
goals. The main forces that make up the specific environment are customers, suppliers, competitors, and
pressure groups.
One component of the specific environment is
pressure groups
. Managers must recognise special
-
interest
groups that attempt to influence the actions of organizations. For instance, since at least 1997, the
Greenpeace Mediterranean Office has been urging the Association of Lebanese Industrialists (ALIND) to
acknowledge that industry is a key contributor to pollution and, accordingly, that industrial companies
should compensate for their actions.
b.
An organization's
general environment
includes the broad economic, political/legal, sociocultural,
demographic, technological, and global conditions that affect the organization. Although these external
factors don't affect organizations to the extent that changes in the specific environment do, managers
must consider them as they plan, organize, lead, and control.
One example of a general environmental factor is
political/legal conditions
. Legislation represents one
element of such conditions. Federal, state, and local laws, as well as global and other countries' laws and
regulations, influence what organizations can and cannot do. For example, in Jordan, similar to many
other Arab countries, the laws stress various rights for the disabled, such as to be integrated into the
general life of society, and to be educated to a level commensurate with his or her ability.
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