Showing 21-23 out of 53
ch3.rtf-Exam Name ...
ch3.rtf-Exam Name___________________________________ TRUE/FALSE. Write 'T' if
ch3.rtf-Exam Name ...
ch3.rtf-Exam Name___________________________________ TRUE/FALSE. Write 'T' if
Page 21
Answer
A
73)
According to the textbook, the ________ environment includes those forces that have a direct and
immediate impact on managers' decisions and actions and are directly relevant to the achievement of the
organization's goals.
73)
______
A)
secondary
B)
specific
C)
forward
D)
general
Answer
B
74)
An organization's specific environment ________.
74)
______
A)
is determined by the top level of management
B)
must be quantified to establish its existence
C)
is the same regardless of the organization's age
D)
is unique and changes with conditions
Answer
D
75)
The main forces that make up an organization's specific environment are ________.
75)
______
A)
customers, suppliers, competitors, and pressure groups
B)
employees, competitors, pressure groups, and regulators
C)
suppliers, legislators, customers, and employees
D)
suppliers, employees, competitors, and legislators
Answer
A
Page 22
76)
Organizations exist to meet the needs of which of the following constituencies?
76)
______
A)
suppliers
B)
legislators
C)
customers
D)
competitors
Answer
C
77)
When you think of an organization's suppliers, you ________.
77)
______
A)
know that they are the main customers of the organization
B)
typically think of governments that pass the laws the organization must follow
C)
typically think in terms of organizations that provide materials and equipment
D)
know that they are located close to the organization itself
Answer
C
78)
Each of the following is considered an organizational supplier except
providers of ________.
78)
______
A)
financial inputs
B)
materials
C)
labor inputs
D)
political pressure
Answer
D
Page 23
79)
The internet is having an impact on determining whom an organization's competitors are because it has
________.
79)
______
A)
virtually eliminated geographic boundaries
B)
defined the common markets for organizations
C)
virtually eliminated the need for shopping malls
D)
made certain products invaluable to customers
Answer
A
80)
Which of the following is not
an example of a specific environmental factor?
80)
______
A)
country laws
B)
population demographics
C)
political conditions
D)
all of the above
Answer
D
81)
For organizations such as hospitals, which hire nurses, the labor union and the local labor market are
examples of which of the following specific environmental factors?
81)
______
A)
competitor and supplier
B)
customer and pressure group
C)
both are examples of suppliers
D)
both are examples of pressure groups
Answer
C
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